Manage my booking

Change or add your personal information:

• Change your date of birth and nationality;
• Change or add your Flying Blue number;
• Complete your personal contact information so that you can be reached if your trip changes;
• Update your valid passport number.

Complete your booking:

Add services to your booking:

• Add an extra baggage;
• Select a seat;
• Choose an a la carte menu;
• Book a hotel. 

Change your booking:

To make changes, your ticket must be changeable with or without a fee (please refer to your ticket's fare conditions).

• Change your travel dates and classes;  
• Changes apply to all passengers in your booking file;
• Please check if there are flights to your final destination on the new date selected;
• You will then receive a new electronic ticket.

Cancel your booking:

Need to cancel your booking due to unforeseen circumstances?

Please follow the below steps: 

• First, contact us to cancel your booking 

• Once your booking is cancelled you can then request a refund, please fill in the dedicated form here

 Any request for cancellation and refund of a ticket purchased from a travel agency other than Aircalin office (or online) must be made directly with the travel agency concerned.